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Delegation...Essential to Your Success
- By Kerri Halmi
- Published January 27, 2008
- Delegation/Empowerment
- Unrated
Kerri Halmi
Kerrie Halmi of Halmi Performance Consulting specializes in increasing women's success in business through speaking, coaching and facilitation. Kerrie has over 15 years of experience in the Human Resources field.
View all articles by Kerri Halmi
How do you find the time to develop your people? Delegation both frees
up your time and can develop your people. It also increases
productivity, morale and commitment. As the economy becomes more
dependent on knowledge, managers need to delegate to be effective
leaders. The number one reason for management failure is an inability
to delegate.
So, why don't managers delegate? The following are common reasons with my counter-arguments:
1. They think it's easier and more efficient to do it on their own. In
the beginning, that is probably true! However, if they continue to do
it on their own, their employees will never learn how to do it and they
will be stuck doing it, as opposed to having more time to focus on more
strategic initiatives.
2. Some managers simply aren't sure how to do it correctly. Delegation
is both an art and a science. There are some basics in terms of doing
it—find the right person, set clear expectations, settle on a regular
check-in time. There is also the art of knowing people well enough to
know how much they can handle; to stretch them without breaking them.
3. Other managers have a lack of trust in their people. These managers
need to work on developing that trust. If they don't trust their
employees, it is quite likely their employees don't trust them.
Building trust is essential to retention of employees. That can be done
by getting to know them on a more personal level (within reason, of
course!) and by showing them trust—including delegation. In other
words, one way to start trusting your people is to just do it—delegate
to them and trust that it will get done well. When you have put the
correct systems in place (discussed in detail below) you mitigate the
risk of someone failing in a delegated project.
4. Finally, other managers have the perception that there is nobody
they could delegate to. Many managers tell me that everyone is too
busy. Realize that delegating may require you to help some of your
employees prioritize their work more. In other cases, nobody reports to
the person so they assume they can't delegate. There may be other
people in your company who would be better suited for some of your
tasks. Talk to your manager about who could take on some of those
responsibilities.
The University of Michigan did a study that found that 70% of managers'
work could be delegated. To delegate more of your tasks do the
following exercise:
1. In a two week period, list all of the tasks that you perform. Be as
detailed as possible (in other words, instead of listing "responded to
e-mails", track which ones take a while to reply to or require action
to be taken).
2. At the end of that time period, decide which ones you could delegate
to someone else. Focus on full projects, as opposed to individual
tasks. Be creative—for example, realize that you do not need to attend
every meeting that you are invited to.
3. Decide who would be the best person to delegate to, keeping in mind
each person's strengths, needs for improvements and workload.
4. Finally, put in place a structure to delegate, including clear
expectations and check-in points. If things are not getting done
correctly, evaluate whether it is a training issue or an ability issue.
If it is training, work with the person to make sure they get the
knowledge they need. Coach them when possible. If it is an ability
issue, re-evaluate what responsibilities that person has. If things are
not being done in a timely manner, address it immediately with the
person.
Finally, make sure that you are delegating authority with a project.
This will save you time in not having the person continually coming
back to you asking for permission to make decisions.
Delegation is a practice that can be developed over time, learned by
observing great managers do it and honed through coaching. It will
greatly enhance your abilities as a leader, through helping you develop
your people and allowing you to focus on more strategic work.
Article Source: http://www.leadershiparticles.net
Kerrie Halmi of Halmi Performance Consulting specializes in increasing women's success in business through speaking, coaching and facilitation. Kerrie has over fifteen years of experience in the Human Resources field with such clients as eBay, Wells Fargo and Kaiser. She received her MBA from the University of Michigan and is certified in coaching with Corporate Coach University International. See www.halmiperformance.com
